As a software firm we don't typically call for technical support; however, after we installed Windows XP SP3...NO Windows Updates would succeed! There is NO error code to search on...nothing helpful to google with. So, I decided to call DELL technical support. I was pleasantly surprised to get spot on help that fixed the issue. Here is the fix in a nutshell:
wups2.dll is a COM dll that is not registered by the XP SP3 install.
You need to:
net stop the windows update service (wuauserv)
register (regsvr32) wups2.dll (\windows\system32)
net start the windows update service (wuauserv)
And... if you need DELL support ask for Ashlie Wise.
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